Questions from theshop floor and sales desk.
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Getting startedOur product data is messy. Can we still start?
Yes. Most manufacturers have specs spread across Excel, PDFs and people's heads. We start with an audit, tell you what is missing and clean the data in batches. AI helps with the repetitive cleanup and a person checks every batch.
Getting startedDo we need a dealer portal and a public website together?
No. Many clients start with the public catalogue and add the portal later. We plan the product data so the portal can reuse it without a rebuild.
Cost & timeWhat makes a manufacturing website cost more?
The number of SKUs and attributes, live ERP integration, customer-specific pricing and the number of languages. A catalogue fed by Excel uploads is much smaller than one with live two-way sync. We give you a fixed quote within 48 hours of the first call.
Cost & timeHow long does a dealer portal take?
A portal with price lists, stock view and ordering usually takes 6 to 10 weeks. Credit limits, approval chains and live ERP sync add time. We agree the scope and timeline before work starts.
TechnicalWill dealer orders reach our Tally or ERP without retyping?
Yes. We can read stock, ledgers and invoices from Tally through its XML interface or a connector, or work from scheduled exports. The right method depends on your Tally version and where it runs.
TechnicalCan buyers view CAD files in the browser?
Yes, for common formats we can show a 3D preview on the product page and offer STEP, IGES or DWG downloads. You can choose to ask for an email before a download so your sales team gets a lead.
TechnicalHow do the language versions rank abroad?
Each language gets its own URLs and hreflang tags, following Google's guidance for multilingual sites. We recommend human review of machine translations, especially for technical terms and safety text.
After launchWho adds new products after launch?
Your team can add products through an admin panel or by uploading a spreadsheet in the agreed format. On a care plan, we can handle bulk additions for you.
After launchWhat happens if the ERP sync fails?
The site keeps showing the last good data and we get an alert. On a care plan, we look at sync failures within one working day.
After launchCan we see which companies download our files?
Yes, when downloads ask for an email or come from logged-in users. Reports show downloads by product and company, and you decide what consent text buyers see.