/on time
We connect your store to couriers and shipping aggregators so labels, pickups, tracking and returns run from one place. Delivery promises on your site match what couriers can actually do.
↓Each loop is a new parcel: a different pincode, a different rule picking the courier, a different failed delivery saved
Logistics,explained without jargon.
What does ecommerce logistics setup cover?
One idea at a time. Each sheet lays over the last, so the picture builds up. Tap a number to jump.
It is like hiring a dispatch manager who knows every courier's strengths and never forgets to follow up.
Logistics setup links your store to the couriers that collect, carry and deliver your parcels.
It covers which pincodes you serve, how shipping is charged, which courier gets each order and how customers track delivery.
It also covers what happens when a delivery fails or a parcel comes back.
Getting these rules right protects both your margins and your reviews.
Heard yourself say this?Count how many fit.
Five things owners tell us before a project like this starts. Every one you recognise adds a tally mark.
Tap the lines you have said this year.
One fits. Worth a short call to see if Logistics is the right fix.
Two fit. A short call will tell you whether to do this now or later.
Three fit. This is probably worth planning soon.
Four fit. You are losing time to this already.
All five. This page was written for you.
Six parts,all handed over to you.
Your Logistics work is made of these six parts. The comb lights each one in turn; tap a cell to read it.
Courier and aggregator setup
Accounts connected through an aggregator such as Shiprocket or Shipway, or directly with Delhivery or Blue Dart. Orders sync automatically from your store.
Shipping rules
Rates by weight, zone or order value, free shipping limits and COD charges. We also set package dimensions so volumetric weight is calculated correctly.
Pincode serviceability and delivery dates
A pincode checker on product pages showing whether you deliver there, COD availability and an estimated date. Unserviceable orders are blocked before payment.
Courier allocation rules
Rules that pick the courier per order based on cost, speed and past delivery performance in that region. Heavy or fragile items can go to specific partners.
NDR and RTO handling
When a delivery attempt fails, customers get a WhatsApp or SMS to reschedule or correct the address. Your team sees open cases in one queue.
Branded tracking and returns
A tracking page on your domain with order updates, plus a self-service return or exchange request flow. Reverse pickups are booked automatically when approved.
- Courier and aggregator setup
- Shipping rules
- Pincode serviceability and delivery dates
- Courier allocation rules
- NDR and RTO handling
- Branded tracking and returns
Four legs of one relay,about 5 weeks, start to finish.
Each leg is sized by how long it usually takes. Watch the baton go round, or tap a leg to jump there.
The question we hear most:Shipping aggregator or direct courier contracts?
The board turns through each option. Tap one to hold it and read the trade-off.
You ship up to a few hundred parcels a day and want many couriers through one dashboard.
Setup is quick with no minimum volume, though rates include the aggregator's margin.
You ship high volumes and can negotiate rates and service terms directly.
Rates may improve at scale, though each courier is a separate integration and relationship.
You want stock held and packed in warehouses near your customers.
Delivery speeds up and packing leaves your hands, though you pay storage and handling fees.
Four factors,four corners of your project.
Each corner grows when that factor is on the larger side. The outline is your project's footprint, and the quote follows it.
A compact project. The smallest footprint for your quote.
Mostly compact, with one area that needs more work.
A balanced build. Half the factors on each side.
A larger build. Most areas need extra work and time.
The full footprint. Every factor on the larger side.
Picture a business like yours,in three frames.
A typical situation, not a client story. The line in each frame goes from tangled to straight as the work is done.
A Coimbatore cotton bedsheet brand losing money on returned COD parcels
Four things that trip a project,and the fix we fit instead.
Each fuse is a mistake we see often. Watch it blow and get replaced, or tap a fuse to read the fix.
Guessing parcel dimensions
We set accurate box presets, since couriers bill on the higher of actual and volumetric weight.
Using one courier for every pincode
We allocate couriers by region based on how they actually perform there.
Ignoring failed delivery reports
We contact the customer automatically on every failed attempt so the parcel gets a second chance.
Promising fixed delivery dates everywhere
We show estimated dates by pincode, which keeps expectations realistic.
Logistics questions,answered plainly.
Search the answers. If yours is missing, ask us on the call.
Cost & timeHow long does shipping setup take and what does it cost?
An aggregator connection on Shopify or WooCommerce can be ready in one to two weeks. Multi-warehouse routing, custom returns or direct courier APIs take three to five. The integration route, locations, returns and delivery types decide the price.
Getting startedWhich aggregator or courier should we use?
It depends on your parcel sizes, regions, COD share and volume. We compare options such as Shiprocket, Shipway and NimbusPost and direct couriers for your case, with no commission from any of them.
OwnershipWho owns the courier accounts?
You do. Accounts, rate agreements and remittances are in your business name, and COD collections settle to your bank.
Getting startedHow do you handle weight disputes?
We set accurate dimensions and weights per product, and encourage photo proof of packed parcels on a scale. Aggregators have a dispute process, which is easier to win with that evidence.
Getting startedDo we need e-way bills?
Goods moving above a certain value usually need an e-way bill, and many courier tools can generate it from order data. Check thresholds and rules with your CA.
Getting startedCan we offer same-day delivery in our city?
Yes. We can add hyperlocal delivery partners for nearby pincodes and show the option only where it is available. It suits food, flowers, pharmacy and urgent gifting.
Getting startedCan you handle international shipping?
Yes. Several aggregators support cross-border couriers with customs paperwork. Export documentation depends on your products, so confirm requirements with your adviser.
After launchWhat happens after go-live?
We review shipping performance with you after the first weeks and adjust courier rules. Ongoing care covers integration updates and new courier additions.
Works well alongside,from the same practice.
Packed is only halfway there. We'll get every parcel home.
Share where you ship and how often parcels come back, and we will suggest the courier setup.