/sellers join easily
We build multi-vendor platforms where many sellers list products or services and you earn a commission on each sale. Seller onboarding, payouts and disputes are designed in from day one.
↓Each loop is a different marketplace: sellers verified, one order split three ways, commission kept, a dispute settled
Marketplaces,explained without jargon.
What is a multi-vendor marketplace?
One idea at a time. Each sheet lays over the last, so the picture builds up. Tap a number to jump.
It is like running a weekly bazaar: you provide the ground, rules and security, and stallholders sell their own goods.
A marketplace is an online platform where many independent sellers offer products or services to buyers in one place.
You run the platform, set the rules and take a commission, while sellers handle their own stock or service.
The hard parts are seller onboarding, splitting payments, routing orders and handling returns between three parties.
Getting those right matters more than the storefront design.
Heard yourself say this?Count how many fit.
Five things owners tell us before a project like this starts. Every one you recognise adds a tally mark.
Tap the lines you have said this year.
One fits. Worth a short call to see if Marketplaces is the right fix.
Two fit. A short call will tell you whether to do this now or later.
Three fit. This is probably worth planning soon.
Four fit. You are losing time to this already.
All five. This page was written for you.
Six parts,all handed over to you.
Your Marketplaces work is made of these six parts. The comb lights each one in turn; tap a cell to read it.
Seller onboarding and KYC
Seller sign-up with business details, GSTIN, bank account verification and document upload. Approval queues let your team vet sellers before they go live.
Seller dashboard
A panel where sellers manage listings, stock, orders, returns and payouts. It works well on a phone because many small sellers never use a laptop.
Split payments and payouts
Payment routing through tools like Razorpay Route or Cashfree's split settlement so each seller's share settles automatically. Your commission is deducted at source.
Order routing and shipping
Multi-seller carts split into per-seller shipments with labels from the seller's pickup address. Buyers see one order with clear tracking for each parcel.
Ratings, disputes and moderation
Reviews, reporting tools and a dispute workflow involving buyer, seller and your team. Listings can be held for review when flagged.
Admin console and reports
Controls for commissions by category, featured sellers, refunds and payout holds. Reports show sales by seller, category and period.
- Seller onboarding and KYC
- Seller dashboard
- Split payments and payouts
- Order routing and shipping
- Ratings, disputes and moderation
- Admin console and reports
Four legs of one relay,about 20 weeks, start to finish.
Each leg is sized by how long it usually takes. Watch the baton go round, or tap a leg to jump there.
The question we hear most:Plugin, marketplace SaaS or custom build?
The board turns through each option. Tap one to hold it and read the trade-off.
You are testing the idea with a small number of sellers and standard products.
It launches quickest, though complex commission rules and payouts can outgrow the plugin.
You run a rental or service marketplace and want proven booking and messaging features.
Setup is quick and hosting is handled, though you pay a subscription and customise within its limits.
Your rules, payouts or verticals are unusual, or you expect large scale.
It fits your model exactly, though it takes longer and needs ongoing engineering.
Four factors,four corners of your project.
Each corner grows when that factor is on the larger side. The outline is your project's footprint, and the quote follows it.
A compact project. The smallest footprint for your quote.
Mostly compact, with one area that needs more work.
A balanced build. Half the factors on each side.
A larger build. Most areas need extra work and time.
The full footprint. Every factor on the larger side.
Picture a business like yours,in three frames.
A typical situation, not a client story. The line in each frame goes from tangled to straight as the work is done.
A Kutch handicraft collective bringing artisans online
Four things that trip a project,and the fix we fit instead.
Each fuse is a mistake we see often. Watch it blow and get replaced, or tap a fuse to read the fix.
Launching with no sellers lined up
We plan a seller pilot and onboarding support so buyers find real choice on day one.
Collecting all money and paying sellers manually
We use split settlement tools so payouts are automatic and traceable, after checking the setup with your CA.
Ignoring e-commerce rules for platforms
We build in seller disclosures and a grievance contact, and ask you to confirm GST and consumer rules with your adviser.
Designing the seller panel for laptops
We design seller tools mobile-first because many small sellers manage everything from a phone.
Marketplaces questions,answered plainly.
Search the answers. If yours is missing, ask us on the call.
Cost & timeHow long does a marketplace take and what affects the price?
A plugin-based product marketplace can launch in eight to ten weeks. A custom service or rental marketplace with apps takes sixteen to twenty. Marketplace type, payout rules, seller tools and apps drive the price, and we can split delivery into a pilot and a second phase.
In IndiaWhat tax rules apply to marketplaces in India?
Marketplace operators may have to collect tax at source under GST and deduct tax under income tax rules on seller payments. The Consumer Protection (E-Commerce) Rules also require seller details and a grievance officer. Check exact obligations with your CA and legal adviser.
Getting startedHow do sellers get paid?
We use split payment tools from gateways such as Razorpay or Cashfree that route each seller's share to their verified bank account. You can hold payouts until delivery or the return window ends.
OwnershipWho owns the platform and seller data?
You own the code, accounts and all data. Seller and buyer data is handled under your privacy policy, which we help you draft in line with the DPDP Act, with final review by your adviser.
OwnershipCan sellers ship from their own locations?
Yes. Each seller's pickup address is registered with the shipping aggregator, and orders generate labels from the right location. You can also use a central warehouse model.
Getting startedHow do you handle fake or poor-quality sellers?
We add KYC checks, manual approval, ratings and reporting tools. Admins can suspend listings or hold payouts while a complaint is reviewed.
Getting startedCan we start small and grow?
Yes. Many marketplaces start with one category and a handful of sellers to prove demand. We design the data model so new categories and seller types slot in later.
After launchWhat support do we need after launch?
Marketplaces need ongoing moderation tools, payout checks and feature updates as sellers ask for more. We offer a monthly plan for engineering support, cancellable anytime.
Works well alongside,from the same practice.
Bringing many sellers together? We'll build the platform they trust.
Tell us how buyers and sellers meet today, and we will sketch the marketplace rules with you.