/at midnight
We set up an AI assistant that answers project questions on your website and WhatsApp using only facts you approve. When a buyer is ready, it books a visit or passes them to a salesperson with the full chat.
↓Each loop is a different project: one question answered from the approved fact sheet, one that hits the fence and goes to sales
Buyer assistants,explained without jargon.
What is an AI buyer assistant?
One idea at a time. Each sheet lays over the last, so the picture builds up. Tap a number to jump.
It is like a well-briefed receptionist who knows the brochure by heart and calls a salesperson for anything beyond it.
It is a chat tool on your website or WhatsApp that reads a buyer's question and replies in plain language.
Before answering, it looks up your approved project fact sheet, brochure text and FAQs, and it replies only from those sources.
If the answer is not there, or the buyer asks about price negotiation or legal matters, it says so and offers a call with your team.
Every conversation is saved so your sales team can pick up where it left off.
Picture a business like yours,in three frames.
A typical situation, not a client story. The line in each frame goes from tangled to straight as the work is done.
A Kochi builder with many NRI buyers working in the Gulf
Heard yourself say this?Count how many fit.
Five things owners tell us before a project like this starts. Every one you recognise adds a tally mark.
Tap the lines you have said this year.
One fits. Worth a short call to see if Buyer assistants is the right fix.
Two fit. A short call will tell you whether to do this now or later.
Three fit. This is probably worth planning soon.
Four fit. You are losing time to this already.
All five. This page was written for you.
Six parts,all handed over to you.
Your Buyer assistants work is made of these six parts. The comb lights each one in turn; tap a cell to read it.
Approved project fact sheet
We turn your brochures, specification sheets and FAQs into a structured fact sheet per project, which your team signs off. The assistant answers only from this sheet and the documents you approve.
Website chat widget
A light chat window on project pages that loads after the main content, so it does not slow the page. It suggests common questions to help buyers start.
WhatsApp assistant
The same assistant on your WhatsApp Business number, replying within the 24-hour customer service window. It can send floor plan images and the location pin from your approved files.
Guardrails and refusals
The assistant does not quote final prices, discounts, loan approvals or legal opinions, and it tells buyers it is an automated assistant. Questions outside the fact sheet go to a person.
Handover to sales and visit booking
When a buyer asks for a call, a cost sheet or a visit, the assistant books a slot or creates a lead for the right salesperson with the chat attached.
Conversation review and fact updates
Your team can read every conversation, flag wrong or weak answers and update the fact sheet. Unanswered questions are listed weekly so you can fill gaps.
- Approved project fact sheet
- Website chat widget
- WhatsApp assistant
- Guardrails and refusals
- Handover to sales and visit booking
- Conversation review and fact updates
The question we hear most:Website only, or website and WhatsApp?
The board turns through each option. Tap one to hold it and read the trade-off.
You want to start small, test answers on one project and keep running costs low.
Buyers who prefer WhatsApp still message your team directly, so the routine questions keep coming there.
Most of your buyer conversations already happen on WhatsApp, including NRI buyers in other time zones.
You need the WhatsApp Business Platform, approved templates and per-message charges from Meta for messages outside the reply window.
Four legs of one relay,about 7 weeks, start to finish.
Each leg is sized by how long it usually takes. Watch the baton go round, or tap a leg to jump there.
Four things that trip a project,and the fix we fit instead.
Each fuse is a mistake we see often. Watch it blow and get replaced, or tap a fuse to read the fix.
Letting the assistant answer from the open internet
Restrict it to your approved project documents so it cannot repeat outdated or wrong details from other sites.
Allowing it to discuss price or offers
Send price, discount and payment-plan questions to a salesperson, because a quoted figure can become a promise.
Hiding that the buyer is talking to a bot
Say clearly at the start that it is an automated assistant and offer a person at any time.
Switching the assistant on and ignoring buyer conversations
Review conversations weekly in the first months and update the fact sheet whenever an answer is weak.
Four factors,four corners of your project.
Each corner grows when that factor is on the larger side. The outline is your project's footprint, and the quote follows it.
A compact project. The smallest footprint for your quote.
Mostly compact, with one area that needs more work.
A balanced build. Half the factors on each side.
A larger build. Most areas need extra work and time.
The full footprint. Every factor on the larger side.
Buyer assistants questions,answered plainly.
Search the answers. If yours is missing, ask us on the call.
Cost & timeHow long does it take, and what affects cost?
An assistant for one project on the website usually takes 4 to 5 weeks, including fact sheet approval. Adding WhatsApp, more projects and regional languages adds time. We give a fixed quote within 48 hours, and model and WhatsApp usage are billed to your own accounts monthly.
Getting startedWill it make up answers?
We design it to answer only from your approved documents and to say it does not know when the answer is missing. No AI system is perfect, which is why conversations are logged, risky topics go to a person and we test with real buyer questions before launch.
Getting startedWhich AI model does it use?
We use a current model from a major provider, such as Anthropic's Claude or OpenAI's models, chosen for answer quality, language support and cost. The account is in your name, so you can see usage directly.
In IndiaCan it reply in Indian languages?
Current models handle Hindi and major regional languages well for everyday questions. We test each language you choose with native speakers before launch and keep technical terms such as carpet area in the form your buyers use.
In IndiaIs buyer chat data safe, and what about the DPDP Act?
Chats contain personal data, so the assistant shows a short notice, collects contact details only when the buyer agrees and stores logs in your accounts. We choose providers that do not train on your data under their business terms. Your adviser should confirm your consent wording and retention period.
In IndiaCan it say anything that breaks RERA rules?
It repeats only approved facts, and the fact sheet includes the RERA number and regulator website for each project. Claims about amenities, dates and areas should be checked by your team and adviser before they go into the fact sheet, since buyers may rely on them.
OwnershipWho owns the assistant and its data?
You do. The fact sheets, prompts, code, conversation logs and the model and WhatsApp accounts are all in your name.
After launchWhat happens after launch?
On a care plan we review answer quality, update fact sheets when prices, phases or possession dates change and watch costs and WhatsApp template status. We also send you a short list of questions buyers asked that the assistant could not answer.
Works well alongside,from the same industry kit.
Reply to every buyer even while your team sleeps
Send us one project brochure and your most common buyer questions, and we will show you how the assistant would answer.